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  1. How to make purchases at Laptop.jumora.net?
  2. Can I order by phone?
  3. What forms of payment do you accept?
  4. How do I return a product?
  5. Why are some components displayed with several part numbers on your site?
  6. Why didn't I receive confirmation after I placed my order?
  7. I want to cancel my order, what should I do?
  8. What should I do if my billing and shipping address are different?
  9. Why didnít I receive an email confirmation or shipping notification?

How to make purchases at Laptop.jumora.net?

First you can search for the item you are looking for either by entering the item name in the search box, or searching by brand or type.

Once you get to the Product Details page, you can add the item/s to your shopping cart, and then checkout.

This will take you to the login page. If you have bought from us before, simply login to your account by using your email and password. If not, click "New Customer" and fill in all the required fields.

Once you have placed and finished paying for your order, you will be given an order number and an email confirmation will be sent to the address given.

If you have any questions about ordering, you can send us an email to - We usually reply to emails within 24 hours

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Can I order by phone?

Of course, We accepts orders through its security server on the Internet and
by phone

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What forms of payment do you accept?

We accept VISA, MasterCard, American Express and Discover for online payment.

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How do I return a product?

We are committed to your satisfaction. Within the warranty period, items can be returned for replacement or repair or if the item is not in stock a store credit will be issued, once a Returned Materials Authorization ("RMA") has been obtained. Refunds are only available within the first 30 days from the date of the invoice (shipping, insurance and handling charges are non-refundable)

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Why are some components displayed with several part numbers on your site?

Many customers found their part on our shop, but when they compare part numbers with their original parts, they found a mismatch. Not to worry, we keep very accurate records on what parts fits what model. Some manufacturers will change the part number on the same product periodically. This is based on the date of manufacture, the factory, and country that makes it, and other reasons beyond our control.

If you suspect there is a mistake in our site, please email

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Why didn't I receive confirmation after I placed my order?

If you did not receive a confirmation on the order however successfully clicked the last submit button, most likely our server received your order but communication back to your PC was interrupted. Please DO NOT replace the order on-line. If you do, you may end up with duplicate orders and both would be charged. Email our customer service to make sure your order was received to be safe.

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I want to cancel my order, what should I do?

If you need, for any reasons, to cancel your order, YOU WILL HAVE TO CALL BEFORE 11:00am PST AT THE SAME DAY YOU PLACED YOUR ORDER. Once you placed the order, if the packages have already been processed (CHARGED), it will not and cannot be cancelled.

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What should I do if my billing and shipping address are different?

Simply provide us with the customer service phone number to your credit/debit card facility and we will have our verification department call the bank personally.

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Why didnít I receive an email confirmation or shipping notification?

If you are not receiving these correspondences it is generally due to an incorrect e-mail address for your account or your E-mail Provider or E-mail Client has outside mail blocked via a Spam Blocking software package. If you are not receiving e-mail please check your registered e-mail address within your profile and/or please call us

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